At FinalFixRx, we respect your privacy and are committed to safeguarding your personal and protected health information (PHI). This Privacy Policy outlines our practices for collecting, using, storing, and sharing your data.
Information We Collect
We may collect the following categories of information:
- Personal details such as your name, address, email, and phone number
- Medical history, treatment information, and consents
- Insurance and payment details (if applicable)
- Technical data such as IP address, browser type, and device information
How We Use Your Information
Your information is used only for treatment, payment, and healthcare operations, including:
- Evaluating eligibility and providing appropriate care
- Scheduling telehealth consultations
- Processing billing and insurance claims
- Improving services and ensuring compliance with healthcare regulations
How We Protect Your Information
We apply safeguards consistent with HIPAA standards, including:
- Encryption in transit and at rest
- Role-based access controls for staff
- Audit logs and monitoring for unauthorized access
- Vendor agreements ensuring compliance with PHI handling
Data Sharing
We do not sell or rent your personal information. Your PHI may be shared with licensed providers, pharmacies, insurers, or regulators strictly for purposes of treatment, payment, or healthcare operations.
Your Rights
You have the right to:
- Access and request a copy of your records
- Request corrections to your information
- Request restrictions on how your information is used or shared
- File a complaint if you believe your rights have been violated
Contact Us
If you have questions about this Privacy Policy, please contact us at support@finalfixrx.com.